Problem: High Employee Turnover

One of your greatest barriers to achieving breakthrough levels in quality and patient satisfaction is employee turnover. Rampant turnover increases costs, reliance on per diem staff, human errors, physician dissatisfaction, and patient throughput bottlenecks. The long-term impact is increased inefficiencies and reduced effectiveness. In short, employee turnover impedes your ability to compete.

If you think that solving your employee turnover crisis is as simple as throwing more money at your wage and benefits programs, then think again. Study after study shows that employees don’t leave organizations, they leave managers. And while they may actually be receiving a better compensation package elsewhere, the ugly truth is that they likely quit due to a lack of support, little opportunity for advancement, a distrust of their boss, dissention in their department, or, simply, a rotten organizational culture.

Solution: Leadership Transformation Program

At the heart of any cultural transformation strategy is the leadership team, as they personify the organization. In fact, the relationship between corporate culture and leadership is so strong that you cannot transform the former without first transforming the latter. As such, we work directly with senior and middle management to develop and install behavioral models designed to transform the corporate culture, which creates deeper relationships between employees and management, and thus stems employee turnover. Our corporate culture and leadership capabilities include:

  • Developing standards of behaviors for leadership teams.
  • Providing corporate culture and leadership training programs.
  • Creating role modeling opportunities for management.
  • Identifying barriers to change through our Employee Trust Assessment.
  • Developing programs to link leadership teams to front-life staff.
  • Installing trust-building initiatives into the organization.
  • Providing education so that management fully understands the link between corporate culture and leadership.

If you want to turn your management team into cultural leaders, then call us at 800-535-1559. We’ll show you the possibilities for transforming your organization while overcoming employee turnover.